Privacy Policy

1. Who we are

Legal entity: RMJ IT SOLUTIONS PRIVATE LIMITED
Brand / DBA: Syntax2Code
Line of business: Software licensing services, online learning platform access, digital educational content, and software downloads delivered over the internet.
Registered office: 86/326-2, Revenue Ward No 86, Doctors Colony, Kurnool, Andhra Pradesh 518002, India
Contact: support@rmjit.com

2. Information we collect

We may collect the following categories of information:

• Account data: name, email address, username, password (hashed), phone number, college/institution, and profile details you provide.
• Usage data: courses accessed, exam attempts, coding submissions, progress, login timestamps, and device/browser information.
• Payment data: order identifiers, amount, currency, payment status, and gateway references. We do not store full card numbers or CVV; card processing is handled by our payment partner (e.g. Razorpay).
• Support communications: messages you send via email or contact forms.
• Technical logs: IP address, cookies, and similar technologies for security, session management, and analytics.

3. How we use your information

• To create and manage your account and provide platform services.
• To process enrollments, subscriptions, course access, and digital downloads.
• To process payments and send transaction confirmations/invoices.
• To deliver educational content, assessments, live classes, and certificates.
• To improve product quality, prevent fraud, and secure the platform.
• To respond to support requests and send service-related notifications.
• To comply with applicable laws, tax, and payment-gateway requirements.

4. Legal bases (where applicable)

We process personal data based on contract performance (providing the service you request), legitimate interests (security, improvement, fraud prevention), consent (where required, e.g. marketing), and legal obligations (tax, accounting, compliance).

5. Sharing of information

We may share data with:

• Payment processors (e.g. Razorpay) to complete transactions securely.
• Infrastructure / hosting providers that process data on our behalf under contractual safeguards.
• Authorities when required by law or to protect rights and safety.

We do not sell personal information to third parties for marketing.

6. Cookies and similar technologies

We use essential cookies for authentication and session security, and may use limited analytics cookies to understand product usage. You can control cookies through your browser settings; disabling essential cookies may break login or checkout.

7. Data retention

We retain account and transaction records for as long as needed to provide services, resolve disputes, and meet legal, tax, and audit requirements. Support correspondence may be retained for a reasonable period to improve service quality.

8. Security

We implement reasonable technical and organizational measures, including access controls, encrypted transport (HTTPS), and password hashing. No method of transmission over the internet is 100% secure; please use a strong unique password.

9. Your rights

Subject to applicable law, you may request access, correction, or deletion of your personal data, or object to certain processing. Contact us at support@rmjit.com. We may need to verify your identity before fulfilling requests.

10. Children’s privacy

Our services are intended for students and professionals typically 16 years or older. If you believe a minor has provided data without appropriate consent, please contact us so we can take appropriate action.

11. Payments and billing privacy

When you purchase a course, subscription, or other paid service, payment details are processed by our payment gateway. We receive confirmation of payment status, amount, and reference IDs needed for order fulfilment and support. Pricing for courses and digital products is displayed on the relevant product and checkout pages before you pay.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the service after updates constitutes acceptance of the revised policy where permitted by law.

13. Contact us

For privacy questions, write to support@rmjit.com or visit our Contact Us page. Postal address: 86/326-2, Revenue Ward No 86, Doctors Colony, Kurnool, Andhra Pradesh 518002, India.